Terms and Conditions

Please read our terms and conditions before using our website.

Esk Valley Lampshades is not liable to any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

When making an order to Esk Valley Lampshades you are entering into a contract with us to supply you with a handmade lampshade made to order. As the lampshade is made for you, we cannot accept returns. All prices are shown in GBP sterling and our prices may change from time to time. No VAT is added. All payments taken through this website are via PayPal and we do not take payment over the telephone. As payments are taken via a third party, we do not store any credit details of our customers.

We take care to ensure that all details and descriptions accurately present our lampshades. All photographs are taken by us in their true condition and studio lighting. Please bear in mind that images may look different on digital screens and therefore colours may not match exactly. Please note that seams on our lampshades are not pattern matched as the source image was an original artwork.

We reserve the right to purchases and orders for any reason prior to dispatch. You will be refunded should this be the case.

All original artwork is the copyright of the original artist. All product photographs are the property of Esk Valley Lampshades and we ask that you do not copy or download these for your own use. If you wish to share our website or artwork via social media, please ensure you credit Esk Valley Lampshades on each occasion.